Courier Manager (m/w/d)

As a Courier Coordinator, you’ll be part of a dynamic team ensuring smooth and efficient daily operations. You will directly support couriers, manage shift planning, and contribute to the overall success of the delivery process.

• Courier Management: Coordinate shifts, supervise and motivate couriers, monitor performance, and provide feedback to ensure high standards.
• Operational Efficiency: Assist with shift planning, resource forecasting, and collaborate with suppliers to ensure agreements are met.
• Onboarding: Help onboard new couriers, courier captains, and coordinators.
• Health & Safety: Conduct quality checks and ensure safety standards in the hub.
• Operational Support: Manage hub operations, handle equipment, ensure maintenance, and keep records of incoming and outgoing equipment.

• Student status: You are currently enrolled at a university.
• Language skills: You have basic language skills in German (B1 level) and have good English skills.
• Experience: Previous experience in logistics, operations, or customer service is a plus, but not required.
• Key skills: You are reliable, proactive, and possess strong communication and organizational skills.
• Work schedule: You are available to work afternoon and evening shifts (14:30 – 22:30) and can rotate with two other coordinators to ensure full coverage (Mon-Sun).
• Location: You are based in or near Düsseldorf and can work on-site.

• Competitive pay: Earn a fair hourly wage of €14,85€ - 15,23 per hour/hour (depending on experience).
• Initial 3-month contract, with the option to extend up to 6 months based on performance
• Flexible schedule: A 20 hours/week contract with a mix of afternoon and evening shifts.
• Work-life balance: Flexible shift planning around your university schedule.
• Open feedback culture: Regular feedback as part of our performance review cycle.
• International team: Work in a diverse and dynamic environment with a supportive team.
• Professional growth: Gain valuable operational experience in one of Europe’s leading food delivery platforms.